ales Policy
Effective Date: January 7, 2025
At Peptopin, we are committed to providing a seamless shopping experience and ensuring customer satisfaction with every purchase. This Sales Policy outlines the terms and conditions governing the sale of our products and services.
1. Pricing and Availability
1.1 Accurate Pricing We strive to ensure that all pricing information displayed on our website is accurate. However, in the event of a pricing error, we reserve the right to cancel or modify orders with incorrect pricing. You will be notified promptly of any such adjustments.
1.2 Promotional Offers Discounts, coupons, and promotional offers are subject to specific terms and conditions. These offers may have limited availability and cannot be combined unless explicitly stated.
1.3 Product Availability Product availability is subject to stock levels. If a product becomes unavailable after an order is placed, we will notify you and provide alternative options, such as a replacement or a refund.
2. Order Processing
2.1 Order Confirmation Once your order is placed, you will receive an order confirmation email containing the order details. Please review this email carefully and contact us immediately if any information is incorrect.
2.2 Payment Methods We accept various payment methods, including credit cards, debit cards, and digital wallets. All payments are securely processed, and your payment details are protected.
2.3 Order Cancellations You may request to cancel your order before it is shipped. Contact our customer service team at info@peptopin.com or (864) 859-9051 for assistance. Once the order is shipped, it will be subject to our Refund and Returns Policy.
3. Shipping and Delivery
3.1 Shipping Rates Shipping rates vary based on your location and the size of your order. Estimated shipping costs are displayed at checkout.
3.2 Delivery Timeframes We aim to process and ship orders within 1-3 business days. Delivery times depend on your location and chosen shipping method.
3.3 Tracking Your Order You will receive a tracking number via email once your order has shipped. This allows you to monitor the progress of your shipment.
3.4 Delayed or Lost Shipments If your shipment is delayed or lost, please contact us immediately. We will work with our shipping partners to resolve the issue promptly.
4. Customer Obligations
4.1 Accurate Information Customers are responsible for providing accurate billing and shipping information. Errors may result in delays or additional charges.
4.2 Legal Age Requirement By placing an order, you confirm that you are of legal age to make a purchase in your jurisdiction.
5. Contact Information
For questions or assistance regarding our Sales Policy, please contact us:
Hotline: (864) 859-9051
Address: 213 Mcduffie Dr, Easley, South Carolina
Email: info@peptopin.com