Payment Policy

Effective Date: January 7, 2025

At Peptopin, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the accepted payment methods, billing processes, and related terms and conditions for transactions made through our website.

1. Accepted Payment Methods

1.1 Credit and Debit Cards We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. All transactions are processed securely to protect your financial information.

1.2 Digital Payment Platforms We accept payments via trusted digital platforms, such as PayPal and Apple Pay. These options provide an additional layer of security and convenience.

1.3 Bank Transfers For bulk or special orders, we may accept bank transfers. Please contact our customer service team at info@peptopin.com for assistance.

1.4 Gift Cards Peptopin gift cards can be redeemed for purchases on our website. Gift cards cannot be exchanged for cash and must be used before the expiration date.

2. Payment Security

We prioritize your security and use advanced encryption technologies to protect your financial data during transactions. Our website complies with PCI DSS (Payment Card Industry Data Security Standard) to ensure secure payment processing.

3. Billing Information

3.1 Accurate Information Customers are responsible for providing accurate and complete billing information. Incorrect details may result in processing delays or failed transactions.

3.2 Payment Authorization By completing a transaction, you authorize Peptopin to charge your selected payment method for the total amount, including applicable taxes and shipping fees.

4. Payment Issues

4.1 Failed Transactions If your payment fails, please verify your card details or contact your bank for assistance. You may also reach out to us for alternative payment methods.

4.2 Unauthorized Charges If you notice unauthorized charges on your account, contact us immediately at info@peptopin.com or (864) 859-9051. We will assist you in resolving the issue.

5. Refunds and Disputes

Refunds for eligible returns will be processed in accordance with our Refund and Returns Policy. Disputed charges must be reported within 30 days of the transaction date.

6. Contact Information

If you have questions about our Payment Policy, please contact us: