Shipment Policy

Effective Date: January 7, 2025

Peptopin is dedicated to ensuring timely and reliable delivery of your orders. This Shipment Policy outlines the shipping methods, delivery times, costs, and related terms.

1. Shipping Methods

We offer a variety of shipping options to meet your needs, including:

  • Standard Shipping: Affordable delivery with estimated times based on your location.

  • Expedited Shipping: Faster delivery for urgent orders.

  • International Shipping: Available for customers outside the United States. Additional customs fees may apply.

2. Shipping Costs

Shipping costs are calculated based on:

  • The weight and dimensions of your order.

  • The destination address.

  • The selected shipping method.

Final shipping charges are displayed at checkout before completing your purchase.

3. Delivery Timeframes

3.1 Estimated Delivery Times

  • Domestic Orders: 3-7 business days.

  • International Orders: 7-21 business days, depending on the destination and customs clearance.

3.2 Processing Time Orders are typically processed within 1-3 business days. During peak seasons, processing may take longer.

4. Tracking Your Order

After your order is shipped, you will receive an email with a tracking number and a link to track your shipment. You can monitor the progress of your delivery in real time.

5. Shipping Restrictions

We currently do not ship to P.O. boxes or certain restricted locations. If your address falls under this category, we will notify you promptly.

6. Delayed or Lost Shipments

If your shipment is delayed or lost:

  • Contact us at info@peptopin.com or (864) 859-9051.

  • We will work with the carrier to resolve the issue and provide updates on the status of your order.

7. Customs and Import Duties

For international shipments, the recipient is responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the shipping cost.

8. Damaged Shipments

If your order arrives damaged:

  • Notify us immediately with photos of the damaged product and packaging.

  • We will arrange for a replacement or refund in accordance with our Refund and Returns Policy.

9. Contact Information

If you have questions about our Shipment Policy, please contact us: